據“建立該訂位記錄的日期〈The PNR Creation Date〉”來計算開票期限〈以下舉例說明〉。
英航多數的票種為Semi-Flex 或是Semi-Restricted，在票務規定上規定須於完成訂位後1天或3天或7天內完成開票，英航系統中所謂“完成訂位”即表示該記錄的最原始建立訂位的日期，即為建立該訂位記錄的當天〈The PNR Creation Date〉，旅行同業需依該英航訂位記錄的建立日來計算合乎該票種的開票期限〈包含例假日〉，並於期限內完成開票。
訂位航段為LON – NYC – LON
票種為Fully Flexible / F class 〈訂位系統中不會出現開票期限〉
2010年6月14日取消LON – NYC - LON / F class，同時更改訂位LON – NYC - LON / S class〈S class開票期限為3天內開票〉
2010年6月14日開票LON – NYC - LON / S class
訂位航段為LON – DXB – LON
票種為Fully Flexible / J class 〈訂位系統中不會出現開票期限〉
2010年6月9日取消LON – DXB – D LON / J class
2010年6月12日於該訂位記錄中重新訂位AUH – LON – AUH / N class〈N class開票期限為1天內開票〉
2010年6月12日開票AUH – LON – AUH / N class
英國航空公司 票務總代理 天文旅行社股份有限公司
訂位票務組 電話：02-2512-6888 傳真：02-2512-6808
業務部 電話：02-2512-6871 傳真：02-2512-6808
高雄 電話 : 07-2823758 傳真：07-2820038
Issuing tickets within the Ticketing Time Limit – REMINDER
17 Jun, 2010
Due to a noticeable increase in volumes of ADMs generating to Travel Agents for not issuing tickets in accordance with the ticketing time limit of the fare rule, this is a reminder that the audit is based on the PNR creation date.
Ticketing time limits are deadlines by which time the ticket(s) must be issued and are shown in the fare rules. If there is no time limit in the specified fare rule, then a time limit for ticketing does not apply to that fare.
Depending on the fare the number of days by which a ticket must be issued varies, however in most semi-flexible/restricted fares the fare rules state that ticketing must be completed within 1 or 3 or 7 days after reservations are made. British Airways systems are set so that the count of days begin on the date the original booking is made, this being the PNR creation date.
This means that for all applicable fare types, Agents will be required to issue a ticket no later than the applicable calendar day (check fare rule) after the original booking was created (creation of the PNR).
“Ticketing must be completed within 1 day after reservations are made’’
If a booking is made any time on Tuesday 08 June 2010, the ticket must be issued no later than Wednesday 09 June 2010
“Ticketing must be completed within 3 days after reservations are made’’
If a booking is made any time on Tuesday 08 June 2010, the ticket must be issued no later than Friday 11 June 2010
“Ticketing must be completed within 7 days after reservations are made’’
If a booking is made any time on Tuesday 08 June 2010, the ticket must be issued no later than Tuesday 15 June 2010
It is important to note that if a change is made to the booking after you create the original reservation, the ticketing time limit clock does not restart. This will apply even if the original reservation has been made in a fully flexible class that does not have a ticketing time limit requirement.
08 June 2010: Original reservation (creation of the PNR) made for LON NYC LON in fully flexible F class. There is no ticketing time limit applicable to this fare
14 June 2010: LON NYC LON F class cancelled
14 June 2010: LON NYC LON S class booked. This fare includes a 3 day ticketing time
14 June 2010: Ticket issued for LON NYC LON S class
In the above example, the ticketing time limit clock will start from the 08 June and NOT the 14 June.
As the ticket has been issued on the 14 June for travel LON NYC LON in S class, an ADM will generate for the next highest applicable fare as ticketing was not completed within 3 calendar days from the original booking date (creation of PNR) 08 June 2010.
Even if the original reservation is made for travel via a different route, the ticketing time limit clock will not restart.
09 June 2010: Original reservation (creation of the PNR) made for DXB LON DXB in fully flexible J class. There is no ticketing time applicable to this fare.
09 June 2010: DXB LON DXB J class cancelled
12 June 2010: AUH LON AUH N class booked. This fare includes a 1 day ticketing time limit requirement
12 June 2010: Ticket issued for AUH LON AUH N class
In the above example, the ticketing time limit clock will start from the 09 June and NOT the 12 June.
As the ticket has been issued on the 12 June for travel AUH LON AUH N class, an ADM will generate for the next highest applicable fare as ticketing was not completed within 1 calendar day from the original booking date (creation of PNR) 09 June 2010.
Please note the following:
Change of booking before ticket is issued: If you need to make a change to a booking and the rebooked fare’s ticketing time limit has passed based on the original reservation date, you will have to cancel the booking and create a new PNR.
Change of booking after ticket is issued: If you have already issued a ticket and want to make a change, any change/cancellation penalties or restrictions associated with the fare for the new ticketed booking will apply.
When a booking consists of two or more booking classes, which attract different ticketing time limits, the most restrictive ticketing time limit applies.
Tickets must also be issued within any applicable advance purchase deadline (whichever is earlier).
British Airways will not auto cancel a booking if a reservation is not ticketed within the specified limit. The responsibility to issue the ticket correctly, based on the original reservation date and within any ticketing time limit/advance purchase
requirement (Advance Res/Tkt rule) is solely the responsibility of the Travel Agent. Some GDSs may display a different ticketing deadline date as an automated reminder; British Airways will not consider this as a valid date. If you issue a ticket outside the ticketing time limit after the original reservation was created, or outside the advance purchase limit, whichever is earlier, you will receive an Agency Debit Memo for the difference between the ticket issued and the next highest applicable fare.
Don’t forget: It is the Agents responsibility to check all fare rules associated to a fare including the Advance Res/Tkt rule and issue tickets in accordance with all the terms and conditions of that fare. If you do not, an ADM will generate for the next highest applicable fare.