英國航空開票期限– 再次提醒
因旅遊同業未依照英航票價規定之開票期限的ADM日趨增加，再次提醒旅遊同業，英航稽核人員是依
據“建立該訂位記錄的日期〈The PNR Creation Date〉”來計算開票期限〈以下舉例說明〉。
所有英航訂位的開票期限，需按照相關票務規定之開票期限實施，若該票種沒有特別規定開票期限，則表示無開票期限的限制〈如：Fully Flex票種〉。
英航多數的票種為Semi-Flex 或是Semi-Restricted，在票務規定上規定須於完成訂位後1天或3天或7天內完成開票，英航系統中所謂“完成訂位”即表示該記錄的最原始建立訂位的日期，即為建立該訂位記錄的當天〈The PNR Creation Date〉，旅行同業需依該英航訂位記錄的建立日來計算合乎該票種的開票期限〈包含例假日〉，並於期限內完成開票。
旅遊同業於未開票之英航訂位記錄中更改或加訂新的航段時，開票期限需依該票種規定，並且以原始訂位記錄建立的日期算起，當遇混合艙等的訂位記錄時則需以最嚴格票種規定的開票期限為主。 若超過開票期限，請務必取消原訂位記錄，重新建立另一個全新的英航訂位記錄開票。
雖然英航不會自動取消部分已過開票期限，但尚未開票的記錄，旅遊同業仍需遵守英航的開票期限或預先開票的相關規定。部分訂位系統公司可能會於同業建立英航訂位記錄後，自動呈現不同的開票期限英航將不會認可訂位系統公司的開票期限。
如果旅遊同業未於開票期限前完成開票，則會收到ADM〈較高訂位艙，且合乎開票期限的適當票種價差〉。
例1：
“訂位完成後，於1個工作天完成開票’’ ：表示該訂位建立日為2010年6月8日〈星期二〉，完成開票日不得晚於2010年6月9日〈星期三〉。
例2：
“訂位完成後，於3個工作天完成開票’’：表示該訂位建立日為2010年6月8日〈星期二〉，完成開票日不得晚於2010年6月11日〈星期五〉。
例3：
“訂位完成後，於7個工作天完成開票’’：表示該訂位建立日為2010年6月8日〈星期二〉，完成開票日
不得晚於2010年6月15日〈星期二〉。
例4：
請注意：於原訂位記錄建立後再更改訂位時，各訂位系統並不會重新更正最新的開票期限。
2010年6月8日為訂位記錄建立日期
訂位航段為LON – NYC – LON
票種為Fully Flexible / F class 〈訂位系統中不會出現開票期限〉
2010年6月14日取消LON – NYC - LON / F class，同時更改訂位LON – NYC - LON / S class〈S class開票期限為3天內開票〉
2010年6月14日開票LON – NYC - LON / S class
依上例，開票期限應為6月8日，而不是6月14日，開票旅行社會收到比S class較高的艙等，並合乎開票期限之票價差的ADM，因為訂位記錄已超過3天內開票開票期限。
例5
2010年6月9日為訂位記錄建立日期
訂位航段為LON – DXB – LON
票種為Fully Flexible / J class 〈訂位系統中不會出現開票期限〉
2010年6月9日取消LON – DXB – D LON / J class
2010年6月12日於該訂位記錄中重新訂位AUH – LON – AUH / N class〈N class開票期限為1天內開票〉
2010年6月12日開票AUH – LON – AUH / N class
依上例，開票期限應為6月9日，而不是6月12日，開票旅行社會收到比N class較高的艙等，並合乎開票期限之票價差的ADM，因為該訂位記錄已超過1天內開票開票期限。
詳情請參照下頁為英航總公司通告英文版為準，如有任何疑問，歡迎來電洽詢英航票務訂位組
敬祝 商祺
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Issuing tickets within the Ticketing Time Limit – REMINDER
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17 Jun, 2010
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Due to a noticeable increase in volumes of ADMs generating to Travel Agents for not issuing tickets in accordance with the ticketing time limit of the fare rule, this is a reminder that the audit is based on the PNR creation date.
Ticketing time limits are deadlines by which time the ticket(s) must be issued and are shown in the fare rules. If there is no time limit in the specified fare rule, then a time limit for ticketing does not apply to that fare.
Depending on the fare the number of days by which a ticket must be issued varies, however in most semi-flexible/restricted fares the fare rules state that ticketing must be completed within 1 or 3 or 7 days after reservations are made. British Airways systems are set so that the count of days begin on the date the original booking is made, this being the PNR creation date.
This means that for all applicable fare types, Agents will be required to issue a ticket no later than the applicable calendar day (check fare rule) after the original booking was created (creation of the PNR).
Example 1
“Ticketing must be completed within 1 day after reservations are made’’
If a booking is made any time on Tuesday 08 June 2010, the ticket must be issued no later than Wednesday 09 June 2010
Example 2
“Ticketing must be completed within 3 days after reservations are made’’
If a booking is made any time on Tuesday 08 June 2010, the ticket must be issued no later than Friday 11 June 2010
Example 3
“Ticketing must be completed within 7 days after reservations are made’’
If a booking is made any time on Tuesday 08 June 2010, the ticket must be issued no later than Tuesday 15 June 2010
Making Changes:
It is important to note that if a change is made to the booking after you create the original reservation, the ticketing time limit clock does not restart. This will apply even if the original reservation has been made in a fully flexible class that does not have a ticketing time limit requirement.
Example:
08 June 2010: Original reservation (creation of the PNR) made for LON NYC LON in fully flexible F class. There is no ticketing time limit applicable to this fare
14 June 2010: LON NYC LON F class cancelled
14 June 2010: LON NYC LON S class booked. This fare includes a 3 day ticketing time
limit requirement
14 June 2010: Ticket issued for LON NYC LON S class
In the above example, the ticketing time limit clock will start from the 08 June and NOT the 14 June.
As the ticket has been issued on the 14 June for travel LON NYC LON in S class, an ADM will generate for the next highest applicable fare as ticketing was not completed within 3 calendar days from the original booking date (creation of PNR) 08 June 2010.
Even if the original reservation is made for travel via a different route, the ticketing time limit clock will not restart.
Example:
09 June 2010: Original reservation (creation of the PNR) made for DXB LON DXB in fully flexible J class. There is no ticketing time applicable to this fare.
09 June 2010: DXB LON DXB J class cancelled
12 June 2010: AUH LON AUH N class booked. This fare includes a 1 day ticketing time limit requirement
12 June 2010: Ticket issued for AUH LON AUH N class
In the above example, the ticketing time limit clock will start from the 09 June and NOT the 12 June.
As the ticket has been issued on the 12 June for travel AUH LON AUH N class, an ADM will generate for the next highest applicable fare as ticketing was not completed within 1 calendar day from the original booking date (creation of PNR) 09 June 2010.
Please note the following:
Change of booking before ticket is issued: If you need to make a change to a booking and the rebooked fare’s ticketing time limit has passed based on the original reservation date, you will have to cancel the booking and create a new PNR.
Change of booking after ticket is issued: If you have already issued a ticket and want to make a change, any change/cancellation penalties or restrictions associated with the fare for the new ticketed booking will apply.
When a booking consists of two or more booking classes, which attract different ticketing time limits, the most restrictive ticketing time limit applies.
Tickets must also be issued within any applicable advance purchase deadline (whichever is earlier).
British Airways will not auto cancel a booking if a reservation is not ticketed within the specified limit. The responsibility to issue the ticket correctly, based on the original reservation date and within any ticketing time limit/advance purchase
requirement (Advance Res/Tkt rule) is solely the responsibility of the Travel Agent. Some GDSs may display a different ticketing deadline date as an automated reminder; British Airways will not consider this as a valid date. If you issue a ticket outside the ticketing time limit after the original reservation was created, or outside the advance purchase limit, whichever is earlier, you will receive an Agency Debit Memo for the difference between the ticket issued and the next highest applicable fare.
Don’t forget: It is the Agents responsibility to check all fare rules associated to a fare including the Advance Res/Tkt rule and issue tickets in accordance with all the terms and conditions of that fare. If you do not, an ADM will generate for the next highest applicable fare.
